jaegal.blogg.se - Can print test page but nothing else

Ensure that the Destination is set to your receipt printer.

In the top right corner of Chrome click on More (3 dot button) and select Print. to open the default printer settings.

The Windows print settings are correct - can you print a receipt from POS now?

Click on your receipt printer in the list of printers and click Manage.

Under the list of printers, make sure the checkbox Allow Windows to manage my default printer is not ticked.

From the Windows search menu, search for Printers & scanners.

The hardware & device settings are correct - can you print a receipt from POS now? If it isn't, switch it to Yes and hit Save Settings.

Check that Auto print receipts is set to Yes.If you want your receipts to print automatically after each transaction, navigate to Settings > Device.Check that Use ROLLER Print Service is set to Yes.In the bottom-left corner of POS click More.ROLLER Connect is now running - can you print a receipt from POS now? If you see this banner if using ROLLER Connect Legacy, please follow our guide to restarting ROLLER Connect. If ROLLER Connect Legacy or ROLLER Connect Windows Service is not running or POS can not connect with it, you will see a red banner across the top of your screen saying 'ROLLER Connect is offline' like this:.Note that there is no task tray icon if using ROLLER Connect Windows Service. If ROLLER Connect is not running, please follow our guide to restart ROLLER Connect. If ROLLER Connect Legacy is running you will see the ROLLER logo in your task tray in the bottom right corner of your screen.How to check if ROLLER Connect is running ROLLER Connect is the service which connects ROLLER POS with your printer and automates the receipt printing process. No - call your IT/ technical support representative to assist (not ROLLER support).It is best to get help from your technical specialist before attempting to install any new drivers on your POS. Instructions on how to find the correct drivers for your printer are usually delivered with the printer, otherwise, they can usually be found online if you search for your printer make and model. Faulty drivers - Many printer issues are due to faulty or outdated drivers.Restart - Often shutting down & restarting Windows can resolve the connection issue.

Printer not available - Check the cables connecting your printer to your POS.Power - Is the power status light illuminated? Does paper feed when you press the feed button?.Out of paper - Open up your printer and check if there is paper.However below are some common scenario's to check: Please contact your venues IT/technical support representative to resolve this issue - do not contact ROLLER support. If you are unable to print a test page, then the issue you are experiencing is a localized hardware issue that is not related to ROLLER.